Technology and Operations Management (TOM) – GMBA 1103
Description:
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm’s operations to its competitive position. It helps students to understand the complex processes underlying the development and manufacture of products as well as the creation and delivery of services.
Topics encompass:
- Process analysis
- Cross-functional and cross-firm integration
- Product development
- Information technology
- Technology and operations strategy
Learning Objectives:
Action Learning Project:
Students will create two projects during this course.
- The first will be a short essay due between the sixth and eighth week of the course.
- The second will be a research paper due between the twelfth and fourteenth week of the course.
*Students should consult with their online instructor on any questions regarding theme, design, research, etc.
Recommended Text:
Global Operations Management (Business Issues, Competition and Entrepreneurship); Jan 1, 2013 by Lee R. Hockley
Operations Management: Quality and Competitiveness in a Global Environment; Jan 24, 2005 by Roberta S. Russell and Bernard W. Taylor
